If you have traveled domestically or internationally, you’ve probably noticed that McDonalds’ hamburgers are the same everywhere. It’s not an accident. Senior managers at each franchise are required to participate in training at the corporate facility known as “Hamburger University.” In addition, McDonald’s has written procedures for every facet of its operation. What’s more, because... 

Do you have the uncomfortable feeling you are missing something in running your company? Is your growth slow and painful? Are you working more hours for much less revenue? Do you wake up in the morning nervous and uptight? Being an entrepreneur does not have to be like this! Faster easier better results are possible! As I interview startup CEOs and ask them what they are doing as CEOs to grow... 

This is a book review of Rick Segel’s Retail Business Kit For Dummies. Rick Segel’s Retail Business Kit For Dummies is a book that I read when I was in the retail business several years ago. Personally, I love the book because it shows you the basics of the retail business. If you are getting into the retail business for the first time or if you have been in the retail business for several years,... 

Your taxi pulls up to your favorite five star hotel and you begin to pay the driver.  Meanwhile, the trunk pops open and doorman removes your suitcase for you.  As you exit the taxi, the doorman extends his hand to assist you out as he politely greets you, “Good afternoon Ms. White.  Welcome to the Four Seasons Hotel” and yet, you’ve never stayed there before.  “How does he know who I...